Building Leadership Consistency Across first time and Experienced Managers in Accounting & Advisory Services
The challenge
Leadership styles varied across teams, leading to inconsistent decision-making, siloed communication gaps, and uncertainty around promotion readiness among managers.
Our approach
FriendsSquare delivered a 2-day in-person leadership training combining gamified exercises, role-play simulations, and external assessments to identify promotion readiness and development areas.
- Communication Style: Role play exercises enabled managers to shift from directive to inclusive communication.
- Feedback Handling: Simulations built constructive feedback skills, moving leaders to open dialogue.
- External Assessment: Assessments gave leaders scientific clarity on promotion pathways and areas for improvement.
Inside the Program
Interactive workshops focusing on alignment, stress management, and objective leadership standards.
What Stood Out
Gamified role plays that safely exposed communication silos and tested feedback models.
Impact & Outcomes
Clear identification of promotion-ready leaders and a structured blueprint for individual growth.
"The structured workshops helped our leadership team establish a strong culture of recognition and trust, significantly increasing manager alignment and key talent retention."